Terms of Service

Last updated · April 2026

These Terms of Service ("Terms") govern your use of the STR Leads platform, websites, and related services (the "Service"). By signing up or using the Service, you agree to these Terms. If you don't agree, don't use the Service.

01The Service

STR Leads provides direct-booking websites, marketing-attribution tooling, ad-campaign infrastructure, and related analytics for short-term rental operators. Features may evolve; we'll give reasonable notice of material changes.

02Your account

• You must be 18+ and authorized to bind the business you represent.
• You are responsible for everything that happens under your account and for keeping your credentials secure.
• Notify us immediately at security@strleads.com if you suspect unauthorized use.

03Founding-member pricing

The first 50 operators to sign up ("Founding Members") receive a lifetime rate of $29.99 per property per month, instead of the standard $49.99.

How the lock works

• The rate applies to any property on the account, now and in the future, for as long as your account remains continuously active.
• If you cancel and re-subscribe later, the founding rate does not carry over — you'll be billed at the then-current price.
• If we raise the standard price, founding rates stay the same.
• The founding-member benefit is tied to the account, not transferable to another entity without our written consent.

04Billing

• We bill monthly in advance per property. Payment is processed by Stripe.
• Failed payments suspend the account after 7 days. Content remains preserved for 30 days before deletion.
• Cancel anytime from your dashboard. Cancellations take effect at the end of the current billing period; we don't pro-rate refunds of partial months.
• Taxes (sales, VAT, GST) are your responsibility if applicable in your jurisdiction.

0590-day guarantee

If the Service does not generate at least one direct booking within 90 days of your first property going live, and you've followed the onboarding checklist, we'll refund the monthly fees paid for that property. You keep any site assets we built. The guarantee applies once per account.

06Your content & IP

You own your content. Photos, descriptions, pricing, booking data, and anything else you upload or generate remain yours. You grant STR Leads a limited license to host, display, and process that content solely to deliver the Service.

You own your site. The published direct-booking site and its content are yours. If you cancel, you can export the content and we'll provide a reasonable transition window. The underlying STR Leads platform, templates, and code remain our property.

Our IP. The Service, software, dashboards, and documentation are owned by STR Leads. We grant you a non-exclusive, non-transferable license to use them during your subscription.

07Acceptable use

Don't use the Service to:

• List properties you aren't legally authorized to market or rent.
• Violate local short-term-rental regulations, tax laws, or consumer-protection laws.
• Send spam, run phishing campaigns, or scrape third-party platforms in ways that violate their terms.
• Attempt to reverse-engineer, resell, or sublicense the Service without our written consent.

08Third-party integrations

The Service integrates with third parties (Stripe, Meta, Google, PMS providers, etc.). Your use of those integrations is also subject to their terms. We aren't responsible for outages, pricing changes, or policy decisions made by third parties.

09Service availability

We aim for 99.9% monthly uptime. We don't offer a formal SLA during the founding period; if we miss it materially, contact us and we'll make it right on a case-by-case basis.

10Warranties & limitation of liability

The Service is provided "as is" and "as available". To the maximum extent permitted by law, STR Leads disclaims all implied warranties. Our total liability for any claim arising out of these Terms is limited to the fees you paid in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

11Termination

You may cancel anytime. We may suspend or terminate accounts that violate these Terms, with notice where reasonable. Sections that by their nature should survive (IP, liability, governing law) do.

12Governing law

These Terms are governed by the laws of the State of Colorado, USA, without regard to conflict-of-laws rules. Disputes will be resolved in the state or federal courts located in Denver County, Colorado, unless otherwise required by applicable consumer-protection law.

13Changes

If we change these Terms materially, we'll email account owners at least 14 days in advance. Continued use after the effective date means you accept the changes.

14Contact

Legal notices: legal@strleads.com
Mailing: [Company Name], LLC · [Street address] · Denver, CO [ZIP] · USA